If you still cannot access your Synology NAS, it could be due to network issues. Then it can only use the remaining 20% of your internet. Make sure your device is not in Airplane Mode, as that is a functional block to seeing a wireless signal. Move your HEOS device closer to your wireless router. Try removing any dongles or docks you're using. If after all this too you do not see the wifi drivers I will recommend you to back up all your data and do a Full factory Reset.
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